![]() ![]() Your web browser(s) & version: it happens with Firefox, Chrome and Microsoft Edge (which seems to be the new Explorer). Your operating system & version: Windows 10 Home, version 6 Build 10586 ![]() That being said, you are right, I missed a lot of information. Thanks for your reply and sorry for the delay in mine. Please help!!!!!!! I don't know what else to do, since all (most) suggested solutions and troubleshoots start at deactivating acceleration (which I cannot do, as stated before). This has been going on for days, and it is *extremely* frustrating since it freezes the browser and it renders the whole experience useless. I have not been able to deactivate hardware acceleration (as it is sometimes suggested) since -oh the irony- flash crashes at the help website (so I cannot right-click on the flash animation and change the settings). I've uninstalled and installed the plugin various times From what I've read Chrome has a built-in flash player, so nothing to uninstall/install there I've uninstalled and installed the browser various times It happens with Chrome and it happens with Firefox. ![]()
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